Several small to mid-sized businesses have been affected by a ransomware attack targeting Kaseya VSA, a software management company used widely by managed service providers that handle IT needs for companies in the health care sector, including many dental practices.
The discussions and debates that seem inescapable during and after election season can impede productivity and create potential risks, but practice owners can take the lead by asking patients and staff to leave political discussions at the door. Establish boundaries and de-escalate tension to minimize conflicts.
Many calls to TDIC’s Risk Management Advice Line concern informed consent and communicating any risks of contracting COVID-19 in a dental setting. Learn more about which informed consent forms are sufficient today and how a signed form can be your first line of defense when facing a professional liability claim.
The combination of clinical concerns, business uncertainties and economic pressures can lead to overwhelming feelings of anger, fear, disillusion and grief. Dentists are connected to a network of peers, as well as specialized experts, who can share empathetic, objective guidance in times of hardship.
The art of communication is the language of leadership. In the dental office, open communication between practice owners and staff ensures an efficient workplace, reduces employee turnover, improve job satisfaction and helps mitigate potential employment-related claims.
The ubiquity of cellphone use puts employers in a difficult spot. See how phone use can bring up questions of productivity, professionalism and privacy in a dental office setting, and how to develop and enforce appropriate policies.